August 15, 2016

Frequently Asked Questions

How do I book my sitting for grad photos?

Go to the grad photos page and click on the appropriate grad photo link. You must register using your e-mail address and password before you can book an appointment.

How do I cancel my grad photo appointment?

For Waterloo campus students, email the photographer at to cancel your appointment. You must cancel 24 hours in advance, or you will be charged $10 at your next sitting. For Kitchener and Brantford campus, please email and we will find the correct photographer for you to contact.

Where do I go to get my grad photos taken?

For Waterloo campus, grad photos are taken at 230 Regina St. N. Please follow signage and enter through the side door for grad photos.

For Kitchener students, photos are taken in rooms 204 and 205 in the Social Work Building.

For the Brantford campus, photos are taken on the second floor of the SC Johnson Building (38 Market St) – room SCJ 210. SCJ 210

What should I do if the available times don’t fit my schedule?

We will do everything we can to ensure that you have your photos taken in time to go into the yearbook. If there are less than two days available in the booking calendar and they do not work for you, please email and we will try to make more days available. More days open up as the dates get closer so keep checking back.

What do I wear to my sitting?

Please wear a white collared shirt (and tie if you like) or a blouse that will hide under the gown.

How do I pay?

You can pay by cheque, cash or credit card when you get to the sitting.

If I have my photos taken in the Winter semester, will I be in the yearbook?

As long as you have your pictures taken by February 10, 2017, your picture will be in the yearbook and class composite.

Can I have retakes?

Retakes are done once in January. In order to get retakes, you must return your entire proof package to the photographer. Note that your photo from the first sitting will be used in the yearbook and on the composite.

What if I don’t want to be on the class composite/yearbook? Do I get a refund on the price?

No. The $50.00 charge is for your sitting fee, the photographer’s time, and hard copy proofs that will be delivered to you. Student Publications provides you with a class composite and Keystone yearbook free of charge.

Where and when can I buy a yearbook?

Yearbooks will be available for purchase at spring and fall convocations. They will cost $50 and are compiled by a graduating student just like you! The yearbook will be filled with graduate photos, club photos, and photos from the year.

Want to make sure your club is in the yearbook? Contact the editor!

Waterloo students – Keystone Editor:

Brantford students – Carnegie Editor:

If you will not attend your convocation, you can email and arrange to buy one and have it shipped to you.

What is a composite and when do I get mine?

Class composites feature the photos of everyone graduating in your program at the same year. It’s a great memento to keep (and who knows – maybe one of your classmates will become famous). The cost of a composite is included in the sitting fee so you just need to stop by the composite booth at convocation to pick yours up! Not attending convocation? You can email and arrange to have it shipped to you. Note you must have your photos taken before March 7, 2017 to ensure that you are on the composite.

Why haven’t I received my proofs yet?

Your proofs are usually mailed out 2-3 weeks after your photographs are taken and are mailed to the address that you provided on the form you filled out at the sitting. If you have changed your mailing address, or want to make sure your information is correct please email Shelley at Lifetouch Studio at to make sure they have the correct information on file.