Frequently Asked Questions

How do I book my sitting for grad photos?

Grad photos are taken by Pegasus School Images and facilitated through WLU Student Publications. Grad photos are to be taken in the school year you plan on applying to graduate. You must take your photos before the deadline to be featured on the class composite and yearbook.

Find out if your campus has open appointments by clicking here.

When do I need to take grad photos?

If you are graduating in the Spring or Fall of 2025, you should be taking your grad photos this school year. Appointments for 2024-25 grads will open in the Fall (September) of 2024. So this means that, if you are in your final year of study, you should book your grad photos as soon as possible.

If you are not able to get your photos taken in the fall of your expected graduating year (i.e. if you are in a co-op or exchange program), you are able to get them done in the winter term. However, please note that these appointments will be limited, and you will need to ensure you get them done before the deadline (March 7, 2025) if you would like to be included on the class composites and yearbook for your graduating class.

If you get your photos taken after the March 7 deadline (i.e. if you get them taken during the spring term), you will still be able to get a graduation photo package. The only deadline you will miss is appearing on the class composites and yearbook for that graduating year; however, you will still be given the option to appear on next year’s.

How do I cancel my grad photo appointment?

To cancel appointments, find the confirmation email that was sent to you when you first booked your appointment. Click the link in that email to cancel.

Where do I go to get my grad photos taken?

Waterloo and Kitchener campuses:  194 King Street South (Uptown Waterloo).

Brantford campus: Room SCJ 210 (Second Floor), 38 Market Street on the Brantford Campus

Toronto campus: TBA

What should I do if the available times don’t fit my schedule?

Appointments are added about a week in advance. So if the dates currently available don’t work for you, check back the following week for more options.

What do I wear to my sitting?

Please wear a white collared shirt (and tie if you like) or a blouse that will hide under the gown. If you do not have a white collared shirt one can be provided at the sitting. However, please note that the shirt provided is not guaranteed to be your size.

How do I pay?

You must pay online prior to booking your appointment.

Can I bring props?

Yes, you can bring props for your grad photos. Bring items that mean something to you – like sporting equipment, a copy of the student paper or a poster.

Can I bring my pet?

No. Animals are not allowed as props and only service animals are allowed in the photography space.

Can I bring a guest?

Yes, students are encouraged to bring one guest with them to assist with the photo shoot and minimize contact with the photographer to adhere to safe distancing measures.

If I have my photos taken in the Winter semester, will I be in the yearbook?

As long as you have your pictures taken by the end of March 2025, your picture will be in the 2024-25 yearbook and class composite.

Can I have retakes?

Retakes are done once in January. In order to get retakes, you must return your entire proof package to the photographer. Note that your photo from the first sitting will be used in the yearbook and on the composite. Outside of this date, you will need to contact Pegasus directly to arrange retakes (1 -800-461-6575 or info@pegasus-si.com).

What if I don’t want to be on the class composite? Do I get a refund on the price?

No. The charge is for your sitting fee, the photographer’s time and digital proofs emailed to you directly. If you do not want your photo on the composite due to privacy concerns, please talk to the photographer at your appointment. No guarantees are made in this regard.

Where and when can I buy a yearbook?

Yearbooks will be available for purchase at Spring and Fall convocations. They will cost $50 and are compiled by a student just like you! The yearbook will be filled with grad photos, club photos and photos from the year.

Want to make sure your club is in the yearbook? Contact the editor!

WLU undergraduate students (all campuses) – Keystone Editor: keystone@wlusp.com

If you will not attend your convocation, you can purchase them online when buying your grad photos or online at our shop.

What is a composite and when do I get mine?

Class composites feature the photos of everyone graduating in your program in the same year. It’s a great memento to keep. The cost of a composite is included in the sitting fee so you just need to stop by the composite booth at convocation to pick yours up! Not attending convocation? You can email gradphotos@wlusp.com or Kurtis Rideout at ed@wlusp.com and arrange to have it shipped to you. Note you must have your photos taken before the deadline to ensure that you are on the composite.

If you are not attending convocation, we can mail your composite to you. Please fill out this form to receive your composite by mail.

Why haven’t I received my proofs yet?

Your proofs are usually mailed out 2-3 business weeks after your photographs are taken and are mailed to the address that you provided on the form you filled out at the sitting. If you have changed your mailing address, or want to make sure your information is correct please email Pegasus School Images at emcmullan@pegasus-si.com to make sure they have the correct information on file.