Frequently Asked Questions

How do I book my sitting for grad photos?

Grad photos are taken by Lifetouch and facilitated through WLU Student Publications. Grad photos are to be taken in the school year you plan on applying to graduate. You must take your photos before the deadline to be featured on the class composite and yearbook.

Find out if your campus has open appointments by clicking here.

When do I need to take grad photos?

If you are graduating in the Spring or Fall of 2021, you should be taking your grad photos this school year. Appointments will open in the Fall (~October) of 2020. So this means that, if you are in your final year of study, you should book your grad photos as soon as possible.

How do I cancel my grad photo appointment?

To cancel appointments, find the confirmation email that was sent to you when you first booked your appointment. Click the link in that email to cancel.

Where do I go to get my grad photos taken?

Waterloo and Kitchener campuses:  230 Regina Street North. Please follow signage and enter through the side door for grad photos.

Brantford campus: Brantford Campus, Room OM207-1

Toronto campus: Contact your department for grad photo information

What should I do if the available times don’t fit my schedule?

Appointments are added about a week in advance. So if the dates currently available don’t work for you, check back the following week for more options.

What do I wear to my sitting?

Please wear a white collared shirt (and tie if you like) or a blouse that will hide under the gown. If you do not have a white collared shirt one can be provided at the sitting. However, please note that the shirt provided is not guaranteed to be your size.

How do I pay?

You can pay by cheque, cash or credit card when you get to the sitting.

Can I bring props?

Yes, you can bring props for your grad photos. Bring items that mean something to you – like sporting equipment, a copy of the student paper or a poster. Due to COVID-19 restrictions, students are advised to bring their own graduation cap and flowers as props if they would like them included in their photos.

Can I bring my pet?

No. Animals are not allowed as props and only service animals are allowed in the photography space.

Can I bring a guest?

Yes, students are encouraged to bring one guest with them to assist with the photo shoot and minimize contact with the photographer to adhere to safe distancing measures.

If I have my photos taken in the Winter semester, will I be in the yearbook?

As long as you have your pictures taken by February 14, 2021, your picture will be in the 2021 yearbook and class composite.

Can I have retakes?

Retakes are done once in January. In order to get retakes, you must return your entire proof package to the photographer. Note that your photo from the first sitting will be used in the yearbook and on the composite.

What if I don’t want to be on the class composite? Do I get a refund on the price?

No. The charge is for your sitting fee, the photographer’s time, and hard copy proofs that will be delivered to you. If you do not want your photo on the composite due to privacy concerns, please talk to the photographer at your appointment. No guarantees are made in this regard.

Where and when can I buy a yearbook?

Yearbooks will be available for purchase at Spring and Fall convocations. They will cost $50 and are compiled by a student just like you! The yearbook will be filled with grad photos, club photos, and photos from the year.

Want to make sure your club is in the yearbook? Contact the editor!

WLU undergraduate students (all campuses) – Keystone Editor: keystone@wlusp.com

If you will not attend your convocation, you can purchase them online when buying your grad photos or online at our shop.

What is a composite and when do I get mine?

Class composites feature the photos of everyone graduating in your program at the same year. It’s a great memento to keep (and who knows – maybe one of your classmates will become famous). The cost of a composite is included in the sitting fee so you just need to stop by the composite booth at convocation to pick yours up! Class of 2020 Spring and Fall graduates can pick their composites up at their rescheduled convocation ceremony. Not attending convocation? You can email gradphotos@wlusp.com and arrange to have it shipped to you. Note you must have your photos taken before the deadline to ensure that you are on the composite.

If you are not attending convocation, we can mail your composite to you. Please fill out this form to receive your composite by mail.

Why haven’t I received my proofs yet?

Your proofs are usually mailed out 2-3 weeks after your photographs are taken and are mailed to the address that you provided on the form you filled out at the sitting. If you have changed your mailing address, or want to make sure your information is correct please email Shelley at Lifetouch Studio at shalter@lifetouch.ca to make sure they have the correct information on file.